Fairpoint Knows Your Password!
I called Fairpoint this morning because I could not access my email. I was surprised when the tech support guy asked for my password. I was more surprised when, after I declined to provide the password, he was able to ‘look it up’ in his records. This is a really poor indication of how Fairpoint safeguards our personal information. Fairpoint customers should…
- make sure they do not share a password between their Fairpoint account and any other account
- not use their Fairpoint email to transact any private or financial buiness
- not store any financial data on their Fairpoint account — including accounts for epay transactions